Are you strong enough? Never, ever shake a baby
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  • What is Shaken Baby Syndrome?
  • How can I keep my baby safe?
  • A grandparents' story
  • Ask for help
  • The shaken baby prevention programme
  • Resources

Ask for help

If you think your baby has been shaken get help. Don't let fear or pride stop you from calling the doctor straight away. It could save your baby's life.

Phone 111 for urgent medical help

If you're not sure what to do and need someone to talk to, call a trusted friend or a helpline. There are lots of trained professionals out there who can help you.

If you'd like someone to talk to, call:

  • Power to Protect helpline 24/7 on 0800 300 026 - a trained support person will be there to talk with you, offer support and advice, or put you in touch with services.
  • Plunket 0800 933 922 or visit www.plunket.org.nz - for parenting advice and support. They know about the challenges of raising a new baby and have lots of tips to help with sleeping, breast feeding, and child behaviour.
  • Barnardos 0800 472 7368 or visit www.barnardos.org.nz - for family support and counselling.
  • Healthline 0800 611 116 or visit www.health.govt.nz - for health advice for the whole family. This service is staffed by registered nurses who can give information and advice to help you decide on the best level of care.
  • Youthline 0800 376 633 - for young parents.
  • Your midwife or doctor - they know you and are there to help.
  • If it's an emergency, call 111 for immediate medical help for your baby.

If you’ve got family problems and are worried, you can call a Child, Youth and Family social worker on 0508 FAMILY (0508 326 459). 

You can also check out the information for parents section on our website for information on keeping babies safe.

Related Links

  • www.plunket.org.nz
  • www.barnardos.org.nz
  • www.cyf.govt.nz
  • www.health.govt.nz
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Go to Child, Youth and Family website. Go to Auckland District Health Board website.